Speak to our team Make an Enquiry
Every piece begins with a question.
Ask us about availability on a particular design, the characteristics of a diamond or coloured gemstone, or the possibilities for an individually commissioned piece.
You don’t need to have decided anything before you write to us. Tell us as much or as little as you like and we’ll come back to you with the detail that matters.
What Would You Like to Ask?
Your enquiry can be about one piece or bring together several interests. Whatever the question, it reaches the same team.
A Particular Piece
Ask about a design you have seen, in the metal, size or stone you have in mind. We will confirm what is available and what can be made to order.
Diamonds and Coloured Gemstones
Compare natural and lab-grown diamonds, or discuss coloured gemstones such as emeralds, sapphires, rubies and tourmalines, with clear guidance on grading and provenance.
Bespoke Jewellery
Begin with an idea, a gemstone or a personal story. Tell us what you are imagining and we will talk through how it could be made.
Engagement and Wedding Rings
Guidance on settings, precious metals, sizing and the stones that suit how a ring will be worn every day.
How It Works
- 1
Tell Us What You're Looking For
A collection, a particular piece, a stone or simply a question. There is no need to have decided anything.
- 2
Add Any Detail That Helps
An approximate budget, an occasion date, a ring size or a piece you have seen elsewhere all help us give you a useful answer first time.
- 3
Choose How We Reply
Let us know whether email, phone or WhatsApp suits you best, and we will come back to you that way.
- 4
Continue the Conversation
If it would help to see pieces in person, we can arrange a showroom appointment in Manchester or a virtual consultation.
Tell Us What You’re Looking For
Share any collection names, particular pieces, design ideas or questions. You’re welcome to include your budget and any important date you have in mind.
We’ll reply using your preferred method of contact, usually within one working day.
Before You Enquire
Our team aims to reply to every enquiry within one working day. If your enquiry involves sourcing a particular stone, we may come back to you with an initial acknowledgement and the full detail shortly after.
No. An enquiry can be a single question. Tell us as much or as little as you like and we will help you narrow it down from there.
Yes. Include the collection name or the piece in your message, or send your enquiry directly from that product page so the details reach us with it.
It helps, but it is optional. A price range lets us suggest stones and settings that are genuinely suited to it rather than showing you pieces that are not.
Yes. Many commissions begin as an enquiry. We can discuss your ideas, stone selection and design possibilities using materials including 18ct yellow gold, 18ct white gold and Platinum 950.
If you would like to see pieces in person or talk through a design in detail, a showroom appointment is the better starting point. You can book one for our Manchester showroom, or as a virtual consultation.
A Little Inspiration Before You Write
Discover the collections and let us know what catches your eye.
Lumen
Lab-grown diamonds brought together with precious metals and refined contemporary design.
Explore Lumen
Heirloom
Natural diamond jewellery celebrating individuality, enduring elegance and the pieces we treasure across generations.
Explore Heirloom
Atlas
Rare natural coloured gemstones selected for their colour, character and individuality.
Explore Atlas